Free standard shipping usually takes approx. 8 days. Our handling time is 1-2 days. We work to process, fill, and get your order to you quickly.

If you are concerned about your delivery, use your tracking number to track its location with your local postal service. 

Purchases over $35 (before applicable taxes) include free standard shipping anywhere the U.S. Postal Service delivers. Orders under $35 (before applicable taxes) are issued with a $7.95 delivery fee.

Check your junk mailbox and search for an email from ShopDiva.

If you’re still unable to locate it, reach out to our Consumer Experience team at They can help!

If the order hasn’t shipped yet, we may be able to cancel it. Reach out to our Consumer Experience team at for assist with canceling or modifying your order.

If your package says it was delivered but you haven’t received it, first check your confirmation email to make sure your mailing address was input correctly.

If your mailing address is correct, contact your local post office with the tracking number for additional information. If you still haven’t received your package within 3 business days after it was marked as delivered, contact us at


No – You will need to go through your insurer to get reimbursed for your DIVA™ Cup or DIVA™ Disc purchase.

If you need a receipt, reach out to our team at and we would be happy to provide you with a copy.

We’re working hard to replenish stock as quickly as possible. Keep checking back and we will have your product for you shortly!

Yes - Sign up for our newsletter and get a discount on your first order.

If you are experiencing any challenges with your DIVA™ product, please connect with our Consumer Experience team at They will work with you to try and resolve the issue.

If after working with the team, you are still not satisfied with your product, you may request a refund or replacement product.