DIVA The Balm is designed to soothe, moisturize, and support the delicate external vulvar skin. It helps relieve feelings of dryness, irritation, and friction discomfort while supporting everyday comfort.

The Balm is designed to provide immediate moisture and soothing comfort upon application, though individual results may vary based on your skin’s needs.

Use The Balm as needed throughout the day on external vulvar skin or other dry, irritated areas. It is gentle enough for daily use and can be reapplied whenever additional moisture or comfort is desired.

Apply The Balm as needed, using a pea-sized amount on the vulvar skin to help leave it soft, soothed, and supple

The Balm is designed to help soothe and moisturize dry, delicate vulvar skin, which may help relieve mild itching or irritation related to dryness, chafing or friction, shaving or hair removal, hormonal changes, or tight clothing and activity.

The balm is formulated with gentle, skin-conditioning ingredients and is suitable for sensitive skin. As with any topical product, we recommend patch testing before first use. If irritation occurs, discontinue use and consult your healthcare provider.

The balm is safe for external vulvar skin and can also be used on lips, cuticles, and other dry or irritated areas of the body. It is not intended for internal vaginal use.

The Balm is designed to help soothe and moisturize dry or irritated skin. While it may support overall skin hydration and softness, it is not specifically formulated to treat scarring, stretch marks, or dark spots.

The balm is safe for external vulvar skin and can also be used on lips, cuticles, and other dry or irritated areas of the body. It is not intended for internal vaginal use.

The Balm is made for external use only and is formulated to be gentle on vulvar skin. When used as directed, it should not disrupt your vaginal pH balance.

The Balm is not vegan, as its formula includes naturally derived bee-based ingredients such as beeswax and propolis.

The Balm is designed to provide rich moisture and soothing comfort for dry skin, making it a great option for those experiencing ongoing dryness. For persistent or medically diagnosed skin concerns, we recommend speaking with your healthcare provider before use.

Our products are developed by DIVA’s internal team using science-backed ingredients and informed by current research in vaginal and vulvar health. While they are not developed or formally tested by a specific gynaecologist, they are designed with safety, gentleness, and vaginal wellness in mind. We always encourage consulting a healthcare provider to determine what’s right for your individual needs.

The Balm has a shelf life of 24 months from the manufacturing date. To confirm your product’s manufacturing date, please contact our Consumer Experience team with the batch code printed on the packaging.

The balm has a rich, oil-based texture, so it may leave residue on fabrics if applied generously or before getting dressed. To help minimize transfer, we recommend allowing the balm to fully absorb into the skin before putting on underwear or clothing.

The Balm can be applied to external skin after shaving or waxing to help moisturize dry skin. Apply to clean, dry skin as needed. Avoid broken, irritation from shaving or freshly damaged skin.

Yes. The balm is safe to use externally on the vulvar area during your period. It can help soothe dryness, irritation, or friction that some people experience at this time. As always, it is for external use only and should not be used internally.

If you are pregnant, we recommend consulting your healthcare provider before using this product.

Yes, the balm can be used externally on the vulvar area during the postpartum period to help soothe dryness or irritation. If you have stitches, open skin, or ongoing discomfort, we recommend consulting your healthcare provider before use.

Yes. Many people experience increased vulvar dryness during perimenopause and menopause. The Balm can be used to help support external comfort during these transitions.

Yes, The Balm is estrogen free and does not contain added hormones. It is formulated to provide soothing moisture and comfort using non-hormonal ingredients

The Balm is intended for external use only and is not recommended for use on nipples while breastfeeding, as the product should not be ingested.

The Balm helps create a moisture barrier on the external vulvar skin, which can help reduce friction and soothe discomfort caused by: exercise or movement, tight leggings or underwear, long periods of walking or running, cycling or high friction activities

This product is not intended to treat or relieve symptoms of an active yeast infection. If you are experiencing itching, burning, or other symptoms, we recommend consulting a healthcare provider for proper diagnosis and treatment. Once the infection has been treated and symptoms have resolved, this product may be used as part of ongoing vulvar care, as directed.

Yes. The balm is designed for external vulvar skin only and can be used to help soothe dryness or irritation. It does not treat or prevent BV or yeast infections, and it should not be used internally. If you have concerns or experience irritation, discontinue use and consult your healthcare provider.

The DIVA Moisturizer is a lightweight, daily hydrator designed to keep the vulva comfortable and nourished. The Balm has a richer, more protective texture and is intended for times when dryness feels more intense and extra soothing support is needed for vulvar discomfort.

The balm can be used anywhere on the body where skin needs extra moisture or soothing care such as dry and/or irritated lips, cuticles, elbows and more.

The Balm is formulated for external use only and is not intended to be used as a personal lubricant or internally. It is designed to soothe and moisturize vulvar skin, and can also be used on lips, cuticles, and other dry or irritated areas of the body

The balm is oil-based, so it is not recommended for use with latex condoms, as oils can weaken latex and reduce effectiveness. It may be compatible with non-latex condoms (such as polyurethane or polyisoprene). Always check the condom manufacturer’s guidance to ensure compatibility.

Our products are developed using science-backed ingredients and are designed with vaginal and vulvar health in mind. While they are not formally “approved” by individual gynaecologists, many healthcare providers support ingredient-led approaches to vaginal and vulvar wellness. We always recommend consulting your gynaecologist or healthcare provider to determine what’s right for your individual needs.

The Balm is designed for daily vulvar skincare and moisture support, helping nourish and comfort external skin as part of your everyday wellness routine.

The balm has a light, natural scent that comes from its ingredients. It does not contain any added perfumes or synthetic fragrances.

The tube is not defective. The balm is formulated with a richer texture that can feel firmer, especially in cooler temperatures. For best results, keep the lid closed and gently massage the tube between your hands for 5–10 seconds to warm and soften the formula before dispensing.

Yes, this is normal. Because the balm contains coconut oil and shea butter, natural texture changes can occur, especially with temperature fluctuations. Gently warming the tube between your hands before use will help soften the balm and make it easier to dispense and apply.

Learn about Intimate Wellness

DIVA’s Vulva Care line elevates vaginal health and sexual wellness with products that bring ease, ritual, and enjoyment to how we experience​ our changing bodies.​

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Intimate Wellness Ingredients

Our carefully chosen ingredients help support, soothe, and hydrate the vulvar and vaginal area. They also keep a healthy microbiome and pH balance.

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What is Vaginal pH Balance

In this article, we explore the significance of vaginal pH, the fluctuating pH of vaginal fluids, and the potential impact of diet on maintaining this delicate balance.

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